Terms of service

Last Updated: 09-09-2026

Welcome to AETHRIX. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility and Account Terms

By using this website, you represent and warrant that:

  • You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and current.
  • You are legally capable of entering into binding contracts under applicable Indian laws.

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Products and Services

We strive to display our products as accurately as possible, including colors, specifications, and descriptions.

However, we do not guarantee that:

  • Product images will appear exactly the same on every device.
  • Product descriptions are error-free.
  • All information on the website is complete or current at all times.

We reserve the right to modify, discontinue, or update products without prior notice.

3. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may include or exclude applicable taxes as indicated during checkout.

We reserve the right to:

  • Change product prices without prior notice.
  • Correct pricing errors.
  • Cancel orders placed at incorrect prices.

Accepted payment methods may include:

  • UPI
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery, if available

Payment must be successfully received before an order is processed and dispatched.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance of the order.

We reserve the right to refuse or cancel orders for reasons including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Incomplete customer information
  • Violation of these Terms

If your order is canceled after payment has been received, the applicable refund will be processed according to our Refund Policy.

5. Shipping and Delivery

We deliver products across eligible serviceable locations.

Estimated delivery timelines displayed on the website are approximate and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Operational disruptions
  • Incorrect shipping information

Orders are generally processed within [1 BUSINESS DAY] business days unless otherwise stated.

Customers are responsible for providing accurate shipping information. We are not liable for delays or delivery failures resulting from incorrect addresses provided by customers.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Customers may request returns subject to:

  • Product eligibility
  • Return window requirements
  • Condition of returned products

Refunds, if approved, will be processed using the original payment method or another approved method.

Certain products may be non-returnable or non-refundable due to hygiene, customization, clearance sale, or other specified reasons.

Please refer to our Return and Refund Policy for complete details.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Website design
  • Graphics
  • Text
  • Videos
  • Trademarks

is the exclusive property of AETHRIX or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

8. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.
  • Use the website for unlawful purposes.
  • Upload malicious software, viruses, or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Engage in fraudulent transactions.
  • Impersonate another person or entity.
  • Copy, scrape, or misuse website content without authorization.

Violation of these Terms may result in immediate suspension of access and legal action where applicable.

9. Limitation of Liability

To the maximum extent permitted by law, AETHRIX, its owners, directors, employees, affiliates, and partners shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Incidental damages
  • Loss of profits
  • Loss of data
  • Business interruption
  • Delays in delivery
  • Third-party service failures

Our total liability arising from any claim related to your purchase or use of the website shall not exceed the amount paid by you for the relevant product or service.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for:

  • Third-party websites
  • Payment gateways
  • Courier providers
  • External content

Use of third-party services is subject to their own terms and policies.

11. Disclaimer of Warranties

All products, services, and website content are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

  • Availability of the website
  • Accuracy of information
  • Continuous operation
  • Product suitability for specific purposes

To the extent permitted by law, all warranties not expressly stated are disclaimed.

12. Indemnification

You agree to indemnify and hold harmless AETHRIX, its owners, employees, affiliates, and service providers from any claims, damages, losses, liabilities, or expenses arising from:

  • Your violation of these Terms
  • Misuse of the website
  • Violation of applicable laws
  • Infringement of third-party rights

13. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of the website, or purchases made through the website shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE, INDIA].

14. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time without prior notice.

Changes will become effective immediately upon posting on this page.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

AETHRIX
Email: theaethrixsupport@gmail.com
Phone: +91 90847 06212
Website: www.theaethrix.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.